Book train tickets for the UK and Europe and see the latest offers at Trainpal.
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Trainpal voucher code
Save with the latest Trainpal voucher codes and deals for
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About Trainpal
Trainpal is a train ticket booking service for journeys in the UK and across Europe, and it is an official National Rail reseller. You can compare fares and use split ticketing on routes run by operators such as LNER, GWR and ScotRail, and also book Eurostar and rail travel in France, Germany, Italy and Spain.
Trainpal - frequently asked questions
Here we answer the questions people ask most often about Trainpal - from voucher codes to railcards, live departures and support.
How do I use a Trainpal voucher code?
Choose your journey and tickets, then go to the checkout. Enter the voucher code in the code field before you pay, and check that the discount has come off the total.
Can I store my railcard in the Trainpal app?
Yes. The Trainpal app can hold a digital railcard, so you have it to hand on the day you travel instead of carrying a separate physical card with you.
Does Trainpal show live train times?
Yes. The app has live departure boards, which let you check how your train is running before you set off for the station and while you wait on the platform.
How do I contact Trainpal?
Support is available around the clock through chat in the Trainpal app, so you can get help with a booking at any time of day, including late at night or early in the morning.
Tips for using a Trainpal voucher code
Enter your Trainpal voucher code at the checkout before you confirm payment, then look at the price summary to make sure the reduction has been applied. Read the terms of the code first, as an offer may only apply to certain routes, operators or bookings made in the app, and it usually cannot be added once a ticket is booked.
How to save at Trainpal
A Trainpal voucher code is the simplest way to cut the cost of a booking. Split ticketing is worth trying on longer journeys, as dividing a trip into several tickets can bring the fare down on some routes. Booking in the app avoids booking fees, and adding your railcard before you pay makes sure its discount is used. Trainpal also has a price-match promise, so read its terms if you find the same ticket cheaper elsewhere.
Payment methods
Trainpal accepts the following payment methods:
- Debit and credit cards (Visa and Mastercard)
- American Express
- UnionPay
- PayPal
- Apple Pay and Google Pay
Returns and cancellation rights
If your train is cancelled, you can choose a full refund or travel on the next available service instead. Refunds are requested through the My Bookings section of your account or by contacting customer support. For journeys that run late, the app helps you keep track of Delay Repay claims. Check the conditions of your ticket type before booking, as these decide what else can be changed or refunded.
More about Trainpal
Trainpal is run by TrainPal B.V. and sells tickets as an official reseller for National Rail. Its website and app cover domestic rail travel across Great Britain, with operators such as LNER, GWR and ScotRail, as well as international journeys on Eurostar and rail routes in several European countries. Alongside ticket sales, the app works as a travel companion: it shows live departure boards, stores a digital railcard and gives access to customer support by chat at any hour. Bookings are managed from the My Bookings area, which is also where refunds for cancelled trains are requested.